GUWAHATI: To promote digital transactions and ease purchase of local train tickets by commuter from stations excluding halt stations, mobile ticketing app was introduced in N.F. Railway on October 25, 2018. The service is gaining popularity across N.F. Railway. Latest figures indicate that more than 300 users are daily purchasing tickets by downloading the App on their mobile. One can easily purchase platform tickets, season tickets and unreserved train tickets from any station to any destination without standing in queue by downloading the app in his or her mobile.
As per the built in system, any person of age 17 years or more can use the app by registering and agreeing to the terms & conditions. Registration can be done through mobile phone application or website (https://www.utsonmobile.indianrail.gov.in). The application is free to download. The passenger has to get registered by providing their mobile number, name, password, gender and date of birth. However, booking a ticket using mobile application inside the station premises is not permissible as a passenger should enter the Railway premises after purchasing the ticket.
While booking the ticket, the passenger’s current geographic location is checked using phone GPS and the ticket is booked if the passenger is not inside the Railway station premises and inside the train. Journey tickets can be booked 20 meters away from station and within 5 kilometres of journey commencing station. Season tickets can be booked 10 days in advance. The passenger can travel without taking hardcopy of the ticket. Refund process is an elaborate and well-defined mechanism to ensure that the correct amount is refunded to right account, a press release stated.
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