Mumbai: State Bank of India (SBI), India's largest public lender, said that its digital services will be affected due to the technical update of its NEFT systems after the closure of business on Saturday.
The customers will not be able to use Internet banking, YONO, and YONO Lite between 12:00 AM and 02:00 PM on Sunday.
SBI tweeted, "RBI will be undertaking upgradation of its NEFT systems after the close of business on 22 May, 2021. NEFT services on internet banking, YONO and YONO Lite will not be available between 00:01 am and 14:00 pm on Sunday, 23 May, 2021. RTGS services will be available as usual."
Sources said that SBI Internet (online) service is unavailable for a particular time period starting from Friday, May 21.
On Thursday, SBI tweeted, "We request our esteemed customers to bear with us as we strive to provide a better banking experience."
On May 7 and 8 too, SBI's online services were affected due to maintenance. SBI is the largest lender in India with over 22,000 branches and more than 57,889 ATMs across the country.
SBI earlier mentioned that it had 85 million Internet banking and 19 million mobile banking users as of December 31.
SBI YONO has over 34.5 million registered users. YONO witnesses 9 million logins per day, the lender. It has opened over 1.5 million accounts through YONO in the quarter ended December 2020 with nearly 91% of YONO eligible savings bank customers migrated on YONO.
According to the reports, recently, SBI has reduced its home loan interest rates to 6.70% for loans up to Rs 30 lakh. For home loans above Rs 30 lakh and up to Rs 75 lakh, the interest rate has been fixed at 6.95%. The bank said that the big-ticket loans above Rs 75 lakh would get home loans at 7.05%.
The bank said that customers applying for loans via YONO app will get an additional interest concession of 5 bps. A special 5 bps concession will also be available for women borrowers.
SBI has also changed the opening and closing time of its branches due to the rising number of COVID-19 in India. According to the Indian Banks Association, customers are advised to visit the bank only if necessary as the bank will be open only for four hours - 10 AM to 2 PM till May 31. SBI is observing COVID-19 protocols like social distancing and sanitisation of its premises to ensure customer and employee safety. Wearing a face mask is necessary for all the customers who visit any SBI branch across India. Also, customers need to get their temperature checked at the entrance of the bank and sanitise their hands.
Also Watch: