Regiol conference begins on citizen-centric services

BY OUR STAFF REPORTER

GUWAHATI, Sept 15: The union Government on Thursday stressed on advancing the reform agenda for improved public service and good governce in the country. Iugurating the two day long regiol conference on ‘Path Breaking and High Impact initiatives in Citizen Centric Services Delivery System’ at Assam Administrative Staff College here, C Viswath, Secretary of the Department of Administrative Reforms & Public Grievances & Pension (DARPG), said that the need of the hour is replication of successful implementation strategies all across the country for equitable and sustaible development.

He further informed that the Government of India has taken several initiatives for better administrative reforms and working towards reform, perform and transform. Assam Additiol Chief Secretary T Y Das in her speech stressed on good governce and urged to make the Government more accountable, transparent and citizen centric to meet the public expectation. She further raised the matter of poor telecom service which is the main hurdle of e-governce in the State of Assam. Earlier, welcoming the delegates from 12 states of the country Assam Principal Secretary of Administrative Reforms & Training Department, Paban Kumar Borthakur explained the importance and outer review of the two day conference. On the first day of the Regiol Conference, the topics like Transformatiol e-initiative in Health and Education sector, e-Office and CPGRMS and Vision on Digital Transformation for Citizen Centric Delivery was elaborately discussed. It is noteworthy that, the Department of Administrative Reforms & Public Grievances & Pension, Government of India in collaboration with Assam Government has organised this Regiol Conference and delegates from 8 States of North Eastern region including Sikkim and 4 States from Eastern Region - West Bengal, Bihar, Odisha and Jharkhand - is participating in the two-day Conference.