LIC crosses another milestone

LIC of India embarked upon a new Centralized Web-based Work-flow-based IT platform for its Group Business operations. Chairman of LIC of India, M R Kumar inaugurated the Go Live of the project e-PGS in a formal ceremony held on Tuesday at Yogakshema, Central Office, Mumbai in the presence of Managing Directors Vipin Anand, Mukesh Gupta, Raj Kumar and S Mohanty. Rakesh Sharma, Managing Director and Chief Executive Officer of IDBI Bank received the first digital receipt, generated on new IT platform, to the Bank as Master Policy Holder in one of its group policies from M R Kumar as a part of the inaugural function. The new system, e-PGS, is capable of providing comprehensive self servicing capabilities through customer portal where corporate customers will be able to view their data, initiate actionable processes, lodge and track claims. Some of the services will be launched on green channel with end-to-end processing at customer level itself without manual intervention from Insurer's Office. Individual members of various group funded schemes and annuitants under group annuity schemes will also be able to view, on a real time basis, their accounts / fund position / annuity position etc thru customer portal. All the features and services will be launched in a phased manner spread over next three months, stated a press release.

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