Faceless grievance registering scheme improved

NEW DELHI: The Income Tax Department has further strengthened its Faceless Scheme by extending grievance registering facility to taxpayers without any physical touch points.

The department has now created dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme.

So a taxpayer may now be required to just mail his/her grievance related tax assessment, levy of penalty or appeals and the tax department would address the same without requiring taxpayer to be physically present for the work.

"In a move aimed to further improve taxpayer services in alignment with the Taxpayers' Charter, the Income Tax Department has now created dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme," the I-T department said on a tweet. (IANS)

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